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Shipping and returns

SHIPPING:

At SHAYJFIT.COM our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.

 

The time frame for order delivery is divided into two parts:

 

Processing time: Order verification, tailoring, quality check and packaging. All orders are sent to  dispatched within 48 hours after the order is placed on normal business days.

 

Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. International delivery usually takes about 15–30 business days. US orders are shipped by USPS, which is a US Postal Service product. After processing and leaving the warehouse, items usually take between 2 and 7 days to arrive at their destination but can take longer from time to time.

RETURN/REFUND POLICY:

We do not issue refunds unless SHAY J FIT is at fault. We do not accept returns or exchanges unless the item you purchased is defective. If you receive a defective item, please contact us at SHAYJFIT@GMAIL.COM with details of the product and the defect. You can send the item you consider defective to:

P.O. BOX 630002

MIAMI FL 33163

Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a replacement as a result of the defect. If you are entitled to a replacement we will replace the product using the original method of shipping.

 

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